NACDD Privacy Policy

NACCD Privacy Policy

This Policy was last updated on October 17, 2018.


The National Association of Chronic Disease Directors (the “NACDD” and also referred to as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we receive or collect from you through our website, and any associated services (the “Website”).

We also believe in transparency and are committed to informing you about certain rights and options that you have with regard to your personal information and how we treat your personal information. We do this through our online Privacy Policy, together with our Terms of Use, and Cookies and Similar Technologies Policy (“Cookies Policy”), and any documents referenced therein.


Who is Responsible for your Personal Information?

The NACCD is the party responsible for processing data on this Website. We observe certain legal and compliance measures with regard to the personal information (any information that identifies or is identifiable to a natural person under U.S. and other laws that may apply) that you provide to us through our Website and associated services. 

If you are a user in in the European Union (the “EU”), the European Economic Area (“EEA”), or the United Kingdom (UK), for purposes of the EU General Data Protection Regulation, 2016/679 (the “GDPR”) or the UK Data Protection Act of 2018, or any successor legislation (collectively, “Data Protection Laws”), the NACCD acts as data controller for the “personal data” we collect from you via our Website.

Whenever we disclose your personal data to our organizational affiliates, or vice versa, we will inform you of our lawful basis for doing so and honor your rights with respect to the processing of your personal data. We also will let you know if an entity other than the NACCD is acting as a controller or processor of your data when you request a product or service from us.

What Personal Information Do We Collect and Why

We may collect or request anonymous or non-personally identifiable information from our Website users that cannot identify you as an individual unless combined with personally identifiable information. For example, we may collect aggregate website statistical information for a variety of audience and website performance-related purposes, such as calculating the percentage of website users who live in a particular region or to determine which Website pages are visited most frequently.

Specifically, we may collect, process, store, and transfer the following types of personal data from you, as identified by category below:

  • Identity and Contact Data includes first name, last name, username or similar identifier, title, zip code, email address, and/or telephone or cell phone number.
  • Business Information includes information provided in the course of the contractual or client relationship between you or your organization and us, or otherwise voluntarily provided by you or your organization.

·      Transaction Data includes details about products and services you have ordered or purchased.

        ·    Financial and Payment Data including bank account and bank routing numbers, credit card numbers, security codes, expiration dates, and other related billing information. Different payment methods may require the collection of different categories of information. 

Please note that your credit card, banking, and other payment details are not stored on our servers in order to ensure your security.  We use a third party payment processor for all payments made to us. When you transmit your credit card information, you will select a payment method and the third party payment processor will process your payment according to your instructions. PCI-DSS standards are maintained to securely process your cardholder data. 

· Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.  To learn more about our use of cookies or similar technologies, please review our Cookies Policy.

·  Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, and feedback.

·  Usage Data includes information about how you use our website, products and services.

· Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

If You Fail to Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In such cases, we may have to cancel a product or service you have with us and will notify you if that occurs.

Why Do We Collect Personal Data

We generally collect data from and about you through the following means:


Types of Data and Purpose

Contact Information, Feedback, and Inquiries

When you submit feedback to us, contact us for support, or ask us questions, we collect your name, email address, zip code, telephone or cell phone number, and/or other contact information necessary to respond to your feedback, provide support, or answer your question.

User Account Information

When you register with our Website, we collect your contact information and ask if you would like to submit other identifying information and demographic information (i.e., geographic location). We do this in order to provide you with password-protected access to the account you requested and allow you to maintain your account profile and access certain interactive Website features.

Business Information

When you seek services from us in the course of our contractual or customer relationships between you and/or your organization, we collect business contact information and other personal information in order to provide you with the products and services you have requested.


If you choose to order or purchase products or services from us, we will collect certain information from you, including financial and payment data submitted by you via our third party processor, necessary to authorize, process, and fulfill your order or purchase.


When you visit our Website, we may collect cookies and use similar technologies to, among other things, provide you with a more personal and interactive experience on our Website, to improve our behavior-based advertising efforts, and for website usage analytics. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests. That advertising may appear either on our websites, or on other websites (e.g., social media platforms, search engines, etc.).

You can opt-out of receiving advertising based upon your browsing behavior from some network advertising companies by going to the Network Advertising Initiative ( and the Digital Advertising Alliance ( websites. See our Cookies Policy for more information.

Email Interconnectivity

If you receive email communications from us, we may use certain tools to capture data related to when you open our messages, click on hyperlinks or banners it may contain, and make purchases. We use this information to enhance and support our marketing and sales operations.


If you apply for a job through our Website, or become our employee, we collect personal information necessary to process your application or employment. This may include, among other things, your contact information, social security number, employment history, etc.

Mailing Lists, Newsletters, and Marketing

When you sign up for one of our mailing lists, newsletters, or other marketing lists, we collect your contact information, such as your full name and email address, when necessary to contact you in the way(s) that you request.

Events and Conferences

When you sign up for or attend an event or conference hosted or sponsored by us, we collect contact and payment information necessary to support your attendance at the event and conference and its programs, as well as arrange travel and accommodations, as requested by you.

Mobile Devices

We may collect information from your mobile device such as unique identifying information broadcast from your device or hardware and software specifications.

Surveys, Questionnaires, Social Media

When you submit a survey, questionnaire, contest entry, or similar form by using the Website, social media, or other online survey tools and platforms accessible via our Website, we or third parties operating those tools, platforms, or social media websites may collect your social media handle or profile, or any other identifier that you use to be contacted online or offline. This information may also include personally identifiable and business information, but only to the extent that you voluntarily provide it to us.

Sensitive Personal Information

We do not collect sensitive personal information from you. In the event we inadvertently receive sensitive personal information from you, without your consent or a lawful basis to store it, we will promptly delete it.

*Note: The above list contains examples of information we may have concerning you and it does not necessarily mean that we do hold this information about you.

How Do We Use Your Personal Information?

Wherever possible, we seek your express consent before we collect your personal information, especially with regard to our online marketing and advertising activities. The form of consent we seek from you may vary depending on the circumstances and the type of information being requested. When determining the appropriate form of consent, we take into account the sensitivity of the personal information, the reasons we are collecting it, and your reasonable expectations.

When using personal information for a new purpose, we will document that new purpose and ask for consent again.  We will not use your personal information without your consent unless it is either for the same purpose for which the information was originally collected or compiled, consistent with that purpose, or for a purpose that permits disclosure under applicable law.

In addition to the specific categories of data use previously outlined, we may with your express consent and/or under recognized legal grounds, also use your personal information for the following purposes:

  • To provide you with products and services you have requested and to manage our relationship with you, including administering your user account, accounting, auditing, billing and collection and taking other steps necessary to the performance of our business relationship with you;
  • To present and improve Website contact and functionality;
  • To determine user interests, needs, and preferences;
  • To provide notice of changes to our Website or the services we offer or provide through it;
  • To conduct research and analysis;
  • To develop new products and services;
  • To manage and maintain the security of our Website and services;
  • To market our services to you.  We will only provide you with marketing-related information after you have, where legally required to do so, opted in to receive those communications and having provided you with the opportunity to opt-out of such communications at any time. 
  • To comply with our legal and compliance obligations, including maintaining records, performing compliance audits, etc.
  • For insurance purposes;
  • To exercise and defend our legal rights, or to comply with court orders;
  • To respond to requests from public and government authorities;
  • For any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your personal information was provided to us;
  • In any other way we may describe when you provide the information; and
  • For any other purpose to which you have expressly consented.

We may process your personal information in connection with any of the purposes and uses set out in this Policy on one or more of the following legal grounds:

  • because we have a necessary and legitimate interest in doing so to perform the services you have requested, to comply with your instructions or other contractual obligations between you and us;
  • to comply with our legal obligations as well as to keep records of our compliance processes;
  • because our legitimate interests, or those of a third party recipient of your personal information, makes the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms;
  • because you have chosen to publish or display your personal information on a public area of the Website, such as blog or comment area;
  • because it is necessary to protect your vital interests;
  • because it is necessary in the public interest; or
  • because you have expressly given us your consent to process your personal information in a particular manner.

We do not use your personal information for making any automated decisions affecting or creating profiles other than as described above.

Disclosure of Your Personal Information?

We do not sell, rent, or lease your personally identifiable or business information to third parties.  We may, however, share your personal information in the following contexts:


Disclosure Contexts

Affiliates and Entity Changes

We may share your personal information with our affiliates, when necessary to support our business operations. In addition, we may disclose your personal information in the event of a sale or transfer of some or all of our company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred.


Disclosures With Your Consent

We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your personal information in this context with your consent.

Disclosures Without Your Consent

We may disclose your personal information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws or regulatory investigations when we believe in good faith that applicable law requires it. We may also share your personal information in order to establish or exercise our legal rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property or a violation of our Terms of Use.

Third Parties

We may provide personal information about you to third parties that offer products and services specifically requested by you.

Service Providers

We may share your personal information with our service providers. Among other things, service providers may help us to administer the Website, support our provision of services requested by you, provide technical support, send marketing, promotions and communications